Frequently Asked Questions

Following are the most common questions our loan specialists are asked. If you need further assistance, please contact us, we’re always here to help. Mortgage Smartly™.

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Who is Residential Home Mortgage Corporation?

Residential Home Mortgage Corporation is one of the nation’s top customer rated mortgage lenders. We are a direct lender not a broker.
What’s the difference between us and other lenders?

Two things: our rates and our service. As a private, direct lender, we have the flexibility to set our rates below the market and below the competition. Our customer service is also second to none. At Residential Home Mortgage Corporation, each client gets a dedicated team (1 loan officer, 1 operations specialist, 1 underwriter) that works with you from the first call to close. Everything is handled and managed under one roof and you have a direct line of communication throughout the process.
What states do you specialize in?

We are currently licensed in New Jersey, New York, Pennsylvania, Connecticut, and Florida. We have loan officers, underwriters, and operations specialists who are highly specialized in each state and specific areas.
What type of products do you offer?

We offer just about every mortgage program you can think of. As a direct lender, we have access to programs and products that many other lenders do not have access to. We have standard fixed rate products, adjustable-rate products (5/1 ARM, 7/1 ARM, 10/1 ARM), FHA, FHA 203k, USDA, VA, Jumbo, no closing cost refinancing, cash out refinancing, and more. Buying a Home Refinance Loan Options
How are your rates so low?

We are a very specialized and streamlined company. Because of this we can maintain our position as a low rate industry leader. There are no board members and stockholders like bigger banks, so we pass our savings down to our clients in the form of low rates and fees.
How can I trust your rates?

All of our rates are always backed up in writing. We have a 97% customer recommendation rate.
Are there any points on your loans?

There are no points on any of our loans, and yes – our rates are still much lower than the competition.
What type of service can I expect from Residential Home Mortgage Corporation?

At Residential Home Mortgage Corporation, you are not passed along to a million different people across the country and across the world. You are assigned one team (1 loan officer, 1 processor, 1 underwriter) with your loan officer being your main point of contact. You can contact him or her at any time throughout the process during or after business hours. It is this direct line of communication that has allowed us to have a 97% customer recommendation rate.
Will you service or sell my loan?

We have the ability to service and transfer the rights to all loans closed on our name. The decision to service or transfer your loan is made later on in the mortgage process.
What types of appraisers do you use?

We only use appraisers that are local and specialized to your area.
I’m busy during the day. Can someone contact me after hours or email me?

Absolutely. Our specialists can reach out to you at any time that works for you (within reason, of course). Fill this out, and let us know when to get in touch with you. If email works best for you, we can definitely correspond via email to get the process started.
Do we have to meet or do I have to come to your office for closing?

If you would like to set up a face to face meeting, we would be more than happy to do so, but with today’s technology the mortgage application process has been streamlined. All the documentation can be uploaded securely and easily. If you decide to use a title agency/closing agent that is associated with us, the closing can take place in the convenience of your own home or workplace.
Can I read some of your reviews?

Of course! We are rated 4.9 stars out of 5 on LendingTree, 97% customer recommendation rate on LendingTree, have a 5 star rating on Zillow, and a 4.7 out of 5 star rating on Google.
Can I read some reviews on your loan officers?

Sure. Here are some reviews of our highest reviewed loan officers: Vincent Weiss – Zillow Reviews, LendingTree Reviews – 2011, 2014, 2015, 2015 Five Star Mortgage Professional, Zillow 5 Star Lender Back to Top Phil Cresta – LendingTree Reviews, Zillow Reviews – 2015, 2014 Mortgage Young Gun Award, 2016 Mortgage Hot 100 Award Marc Duncan – Zillow Reviews, LendingTree Reviews Kristi Spangenberg - Zillow Reviews, LendingTree Reviews Russell Demko - Zillow Reviews, LendingTree Reviews Rich Sywensky - Zillow Reviews, LendingTree Reviews Derek Zook - Zillow Reviews, LendingTree Reviews